Training programmes
Managing Performance
You are a manager or supervisor who has to deliver results by monitoring and improving the performance of others. You may feel that you lack the essential skills to develop the performance of your people as effectively as you would like.
At the heart of effective performance management is the quality of the relationship between the manager and the people they manage. Through this programme, you will gain a thorough understanding of how to manage the performance of those who report to you in ways that they will find valuable and motivating. Supported by sound models and anecdotes, the programme is full of practical suggestions and ideas that will produce rapid results for busy managers.
Benefits
By the end of the programme you will be able to:
- apply a systematic approach to performance management
- undertake successful, motivational
- performance reviews
- improve the performance of your direct reports
- help individuals to set personal goals that align with the organisation’s goals
- deal effectively with under performance
- challenge and stretch high achievers
- identify development needs along with appropriate solutions.
Approach
The day is highly participative and emphasises hands-on skills development and application. You will be involved in a range of case studies and exercises that provide opportunities to practise, improve skills and grow in confidence.
Who should attend?
This programme will benefit anyone responsible for achieving business results through people.
Programme information
Duration: One day
Price: £375 (excluding VAT)
For further details please call John Baldwin on + 44 (0)1306 621600.
Course Content
The context
- why is performance management necessary?
- the benefits, the risks
- link between individual and organisational performance
The manager’s role
- understanding your role
- assessing readiness
- the performance curve
Core skills
- clarifying roles
- setting objectives; raising the performance bar
- giving and receiving performance feedback
- questioning, listening, summarising and checking
Implementation
- monitoring and reviewing performance
- addressing poor performance
- stretching high achievers
- coaching for results
- development planning.