Training programmes
Negotiating Skills
You are involved in a range of negotiations, but may have had little or no formal training in negotiation skills. This practical programme will equip you with the essential skills, know-how and confidence to negotiate successfully in a range of situations with a variety of people. These could include customers, colleagues, suppliers or even your boss.
You will learn how to prepare for and manage your negotiations as well as how to ensure that all parties achieve an outcome that represents a win to them.
Benefits
By the end of the programme you will be able to:
- plan and prepare for negotiations with confidence
- understand the process of negotiating
- demonstrate competence in core skills and behaviours
- keep negotiations positive, professional and focused on achieving a win for all parties
- recognise improvements in your negotiating capabilities leading to increased confidence when negotiating.
Approach
You will be involved in a number of exercises that provide opportunities to prepare, practise, improve skills and grow in confidence. You are encouraged to participate fully, and you will receive valuable feedback and advice from our skilled facilitator. Facilitator:participant ratio of no more than 1:8.
Who should attend?
Anyone who is involved in any kind of negotiation. This programme also provides an opportunity for those experienced in negotiating to refresh their skills.
Programme information
Duration: Two days
Price: £775 (excluding VAT)
For further details please call John Baldwin on + 44 (0)1306 621600.
Course Content
Fundamentals
- what is negotiating?
- knowing when and when not to negotiate
- potential outcomes of a negotiation
The negotiating process
- a reliable four stage process
- how to manage each stage of the process
- thinking win/win
- self-assessment
Preparation
- setting your objectives
- identifying what’s negotiable
- anticipating the other party’s needs and likely demands
- determining your strategy
Successful negotiations
- getting started
- core skills and behaviours
- understanding what the other party really needs
- making and receiving proposals
- achieving two-way movement
- keeping negotiations moving
- dealing with dirty tricks
- achieving successful agreements that stick.