What is Commercial Acumen?

With Brexit on the horizon, in today’s competitive business climate, commercial responsibility drills deeper within and spreads wider across organisations. This means managers need to know how to assess potential risks and exploit the commercial opportunities that will drive business success.  Echoing our recent blog on KPIs (Key Performance Indicators), this means that greater awareness of the financial and non-financial impact of day-to-day business actions and operational decisions is needed.

 So, what do organisations require from their leaders and managers?

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How do you make a matrix environment work?

Market changes, globalisation and advances in technology all contribute to the need to redesign organisations. Business leaders must be able to anticipate or respond to changing customer requirements and market opportunities (e.g. online shopping or new lines of business), as well as create agility and/or deliver operational efficiencies implicit in new operating models.

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Is Crisis a Catalyst for Organisational Growth?

Sometimes an organisation needs a wake up call to enable it to see what is happening and a crisis helps it to see something previously hidden.  Created by the US military to describe our environment, VUCA (Volatility, Uncertainty, Complexity, Ambiguity) is the latest acronym we can baffle our colleagues with.

It is a great summary of why organisations need employees who are agile, able to learn and brave.  However these behaviours are usually squashed by budget cuts, multiple unfocused meetings, policies, legislation and fear of change. 

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How Effective are Psychometric Profiling Tools?

Psychometric profiling tools have long been popular in the workplace.  But for leaders, how effective are they for improving leaders’ performance, especially communication?  Are they just self-awareness tools with little productive impact?

Learning how to influence others in an authentic way is a journey not everyone is prepared to make in our experience.

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Coaching/Mentoring Case Study – Getting to No. 1

How did Ivan Lendl first help British tennis player Andy Murray, now ranked number 1 in the world, take his performance from ‘good to great’? This is a great example of what can be achieved through mentoring.  Please note we are not claiming any Morgan Clarke involvement in this case, it’s just a good story exemplifying the value of mentoring.

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Ensuring a return on investment from coaching

Most businesses now use business or executive coaching to address a whole spectrum of strategic, business and developmental issues.  These range from enabling people to become more effective as a business leader or manager, transitioning successfully to a more senior role, increasing sales volumes and revenues, or delivering important projects or change initiatives.

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Carnival in Rio

Well what an amazing performance by the Great Britain and Northern Ireland team at the Olympics in Rio.  Liz Nicholl, CEO of UK Sport said “our athletes have prepared and performed quite exceptionally in Rio, to deliver arguably the greatest achievement in British sporting history”.

20 years ago in Atlanta, Great Britain won 15 medals including 1 gold medal.  In 2016 Team GB achieved 27 gold medals, 23 silvers and 17 bronze medals finishing second in the medals’ table behind the USA, ahead of China.  What has changed in 20 short years to spark this spectacular turn around?

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The Limits of Empathy

Emotional Intelligence is such a universal and popular concept that it is difficult to believe that it only came to prominence twenty years ago in the then ground breaking book by Daniel Goleman. Put simply, emotional intelligence is the capacity of individuals to recognise their own and others’ emotions.  In the workplace, people are educated and encouraged to discriminate between different feelings, label them appropriately and then use this information to guide their own thinking, behaviour and actions.

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